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Privacy

COLLECTION AND USE
Hotel Capo d'Africa is fully committed to providing you with information about the collection and use of personally identifiable information (PII) furnished by, or collected from, visitors while using our web sites, products and services. It is our practice not to ask you for information unless we need it or intend to use it. Some of the primary purposes for collecting your PII are as follows:


  • - providing services such as processing a transaction (e.g., making a reservation, fulfilling a request for information, or completing a product order)
  • - marketing and communications with you in relation to the products and services offered by Hotel Capo d'Africa, our strategic marketing partners, and other trusted third parties
  • - performing market research via surveys to better serve your needs, improve the effectiveness of our web sites, your hotel experience, our various types of communications, advertising campaigns, and/or promotional activities

You will always be offered the choice not to submit your PII or to decide what communications you want to receive from us. However, doing so may cause certain transactions to become affected. For example, not providing a name will prevent the processing of reservations.



PROCESSING & DISCLOSURE
In most cases, the information you provide is added to a local or global database. In the course of processing your information, it may be necessary to transfer your PII to Hotel Capo d'Africa affiliates, properties within the Hotel Capo d'Africa system and/or third party service providers for the purposes outlined within this Privacy Statement. As a general practice, Hotel Capo d'Africa does not sell, rent, or give physical possession of your PII to unaffiliated third parties outside the Visconti system. Situations in which Hotel Capo d'Africa may disclose your information to others include:

  • - when we have received your consent to do so
  • - in situations where sharing or disclosing your information is required in order to offer you products or services you desire (e.g., a vacation package)
  • - when companies or services providers that perform business activities on behalf of Visconti require such information (e.g., credit card processing, customer support services, market research administration or database management services)
  • - when a hotel or other property leaves the Hotel Capo d'Africa system and access to your PII is necessary to facilitate business operations or meet contractual obligations
  • - in the event Hotel Capo d'Africa is merged or acquired by another company
  • - to comply with legal or regulatory requirements or obligations in accordance with applicable law or court order
  • - in case of emergency such as to safeguard the life, health, or property of an individual



Cookie Policy

Cookies are used on our website to give users a better browsing service and experience.

What are cookies?


Cookies are small text files sent from the websites to the terminal of the party concerned (usually the browser), where they are stored before being referred back to the website upon the same user's next visit. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses or capture email addresses. Each cookie is unique to the user's web browser.

What cookies do we use?

Technical session cookies
The cookies used on the websites http://www.hotelcapodafrica.com and https://www.blastnessbooking.com/ are used for computer technology authentication or to monitor sessions, and to store specific technical information regarding the users that access the server of Blastness, the website maintenance and hotel booking service provider. Pursuant to Article 122, paragraph 1, of the Privacy Code (in the formulation in force after the entry into force of legislative decree 69 / 2012), "technical" cookies can be used even in the absence of consent.

For maximum transparency, below we provide a number of technical cookies and specific cases of activity on the website:

• Cookies implanted in the user/contracting party's terminal directly (that will not be used for other purposes) such as session cookies used for on-line booking on the website, authentication or customisation cookies (for example, the choice of the browsing language); these cookies remain active only for the duration of the session.

• Cookies used to statistically analyse accesses/site visits (the so-called "analytic" cookies) that are exclusively used for statistical purposes (not for profiling or marketing) and to collect aggregate information without the possibility of tracing back to the identification of the individual user. In these cases, since current legislation requires that, when using analytic cookies, the user is given clear and adequate instructions to easily oppose implementation of such (including any mechanisms to make the cookies anonymous), we give instructions on how to disabled installed cookies below. The duration of analytic technical cookies is 30 minutes.

“Third-party” cookies

Third-party cookies are code parts set by a website different than the website you are currently browsing.

This involves the transmission of cookies from third parties. Management of information collected from “third parties” is goverend by the relative information notices to which we ask you to refer. For greater transparency and for convenience, we provide the information on the types of cookies used by third party service providers, purposes, retention period and the third parties who retain and access the information on our websites:

Cookie name Function/Purpose Expiry
Google Analytics
https://support.google.com/analytics/answer/6004245?hl=it
STATISTICS
Google Analytics is a Google analysis tool that helps website and app owners understand how visitors interact with the contents of their website (pages visited, browsing time, etc.) by providing useful statistics designed to optimise and improve the browsing of the website without identifying the browser
_utma 2 years
_utmt 10 minutes
_utmb 30 minutes
_utmc until the session is closed
_utmz 6 months
_utmv 2 years
Google Adwords
https://support.google.com/adwords/answer/2407785?hl=it
PROFILING
Favours the research on Google services offered by the hotel without collecting or monitoring information capable of personally identifying a user
30 days


How to modify settings on the cookies

Most browsers allow to clear cookies from your computer hard drive, block acceptance of cookies or receive a warning before a cookie is stored.
Therefore, to remove cookies we encourage you to follow the instructions on the pages of the various browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=it
Fire fox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

What happens if the cookies are disabled?
Nevertheless, if you block or erase cookies, it may not be possible to reset previously specified preferences or customised settings, and our capacity to customize the user experience will be limited.

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